Help Centre
We're here to help you pass your NCK exam.
How do I reset my password?
Go to the login page and click "Forgot password?" — we'll send a reset link to your email.
My M-Pesa payment went through but my plan wasn't activated
Please wait 2–3 minutes and refresh. If still not activated, email danotyanga@gmail.com with your M-Pesa receipt number.
How do I change my exam date or cadre?
Go to Settings → Exam Settings to update your target exam date and cadre.
I can't log in to my account
Make sure you've verified your email after signing up. Check your spam folder for the verification email.
How do I contact a tutor after booking?
After a confirmed booking, the tutor's contact details and session join link appear in My Bookings.